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OUR STORE POLICIES

Shipping Information
We ship worldwide. Estimated shipping for Mainland UK and the US is 7-21 working days. Shipping to other regions may vary depending on location. We will provide you with four tracking updates order update, dispatch update, shipping update and then a delivery update. We currently offer free shipping to mainland UK and US.

RETURNS AND REFUNDS
In some circumstances we may offer a 25% refund on orders but as a general rule of thumb we do not offer refunds. We only offer a partial refund because we will not ask for the item back as we do not accept returns. Any questions about your order please email jlwgamingjlwgaming@gmail.com with your full name and order number and we'll try our best to rectify the problem.
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